Handling Disputes with Your Health Plan

A Consumer Guide to Handling Disputes with Your Private or Employer Health Plan

http://www.kff.org/consumerguide/7350.cfm

This guide, developed by Consumers Union and the Kaiser Family Foundation, will “help consumers through the process of resolving disputes with their health plans. The resource, A Consumer Guide to Handling Disputes with Your Employer or Private Health Plan, 2005 Update, includes information about how consumers can take advantage of their health plans' internal processes to resolve disputes, as well as external review processes as allowed under state laws.”