A credit, or security, freeze is a preventive tool to help you to
stop impostors from using your personal information to establish credit,
a crime known as “identity theft.” Freezing your credit file means that
new credit cannot be established in your name until you lift the
freeze. Unless you are a documented victim of identity theft, you may
have to pay a fee to place the freeze and another fee to lift the freeze
temporarily when you need to apply for credit, though a handful of
states mandate that freezes be free for
all residents.

Equifax has offered free credit file freezes until Nov. 21, 2017. If
you want a free credit file freeze from Equifax, you can call
800-349-9960 or visit the company’s
website.
To be effective, one should place a freeze with all three credit
bureaus. However, TransUnion and Experian, not affected by breaches, are
not offering free freezes. To learn the cost of freezes in your state,
see
this page on the TransUnion site.
So how do you place a freeze on your credit file? Contact the
bureaus. Each one will have a different procedure for activating and
lifting a freeze. Remember, the freeze remains on your credit file until
you remove it; you should contact the credit bureaus where you placed
freezes before applying for new credit. Here’s the contact information
for the three major credit reporting bureaus.
Equifax
Call 800 349-9960 or visit the company’s
website. For more information, see the Federal Trade Commission’s “
Free credit freezes from Equifax.”
Experian
Call 888 397-3742 and follow the prompts for placing a security freeze, or visit the company’s
website.
TransUnion
Call 888 909-8872 and follow the prompts for placing a security freeze by mail, or visit the company’s
website,
where you can establish an account and freeze your credit file. We’ve
noticed that TransUnion is pushing its TrueIdentity “credit
monitoring”—a paid product—on some of its freeze information pages, but
you can request a freeze, for a fee, without enrolling in the paid
product.
Pros and cons
Consider both the benefits and drawbacks of locking your credit file
before you decide whether or not to place a security freeze.
Pros:
- A security freeze can stop imposters from opening new accounts in your name.
- A freeze does not stop you from getting new credit or other services.
- The freeze does not expire—it remains in effect until you remove it.
- Freezing provides much greater protection and typically costs much less than a monthly credit monitoring service.
- A freeze does not affect your credit score.
- In most cases, placing a security freeze—and lifting it—is free for
victims of ID theft. However, just being a victim of the Equifax breach
does not make you an ID theft victim.
Cons:
- A security freeze only is effective if you activate it at all three credit reporting agencies.
- Depending where you live, non-victims may pay up to $30 to place the freeze with all three agencies.
- In most states, non-victims must pay a fee whenever they ask to
temporarily lift the freeze. However, it is free in many states to
permanently remove the freeze.
- A security freeze can take up to three business days to be lifted,
delaying your credit application or other transaction and preventing you
from accessing “instant credit” offers at stores and retailers. (A
number of states have passed laws, however, that require the freeze be
lifted within 15 minutes of the request.)
- A freeze does not prevent fraud involving your existing bank or credit accounts.
For more information, visit Consumer Action’s
guide to protecting your personal data in the wake of the Equifax breach.
*Not this consumer’s real name
Thanks to Consumer Action for this item quoted directly in full.